Coronavirus (Covid-19) Statement - Woodlawn Funeral Home (Last Updated: 05/23/2020 | 3:00 p.m.)
We are currently operating under NC Governor's Executive Order 141. We have transitioned our response to align with Phase II of the Order. Under Phase II, funeral ceremonies are among those gatherings that are exempt from the occupancy restrictions imposed within the Order. Although there is no cap on the number of persons who may attend a funeral ceremony; arrangement conferences, visitations, receptions and other like events, that are not part of the actual funeral ceremony, are not exempt.
Therefore; for all activities other than a funeral ceremony, we must continue to abide by the restrictions that limit the number of persons within our facilities, and those facilities temporarily under our direction. We appreciate your continued understanding that from time-to-time our staff may limit the number of persons in attendance. In addition, it may be necessary for staff to encourage social distancing as well as take other protective measures.
Please consider wearing a face mask if you plan to attend services or when visiting our facilities for any reason. Continue to wash your hands frequently and use hand sanitizer when soap and warm water are not immediately available. Please remain at home if you are not feeling well.
We continue to restrict walk-in traffic to our office; however, the office is staffed during our normal business hours (Monday – Saturday: 9 a.m. – 4 p.m. and Sunday: 12 p.m. until 4 p.m.). We can assist you with most items by telephone (704-820-0608) or by email (firstname.lastname@example.org). We apologize; however, in most cases receipt of death certificates and insurance benefits remain delayed.
Restrictions remain in place that require our staff to limit the number of persons attending services as well as the number of persons within our facilities at any one time. Please understand that those in attendance may be asked to employ proper social distancing as well as other protective measures. Please consider wearing a face mask if you plan to attend services and/or when visiting our facilities. Persons who are not well are asked remain at home and share their condolences online.
We continue to restrict walk-in traffic to our office; however, the office is staffed during our normal business hours (Monday – Saturday: 9 a.m. – 4 p.m. and Sunday: 12 p.m. until 4 p.m.). We can also assist you, with most items, by telephone (704-820-0608) or by email (email@example.com). Please note that receipt of death certificates and insurance benefits are delayed.
In response to the COVID-19 crisis and to assist in maintaining the health and well-being of our staff and those that we serve, our office will be closed to walk-in traffic effective today and until further notice.
Please know that we stand prepared and ready to assist you. Although there will be no walk-ins, our office will be staffed during our normal business hours (Monday – Saturday: 9 a.m. – 4 p.m. and Sunday: 12 p.m. until 4 p.m.) and that we can assist you by telephone (704-820-0608) or by email (firstname.lastname@example.org).
Should you need person-to-person service, please call our office and arrange an appointment. This will provide an opportunity for us to prepare needed items, documents, etc. reducing your time in our office and thereby minimizing personal exposure.
At this time, we continue to hold private funeral services for immediate family and close friends (limited to 10 persons in attendance, including staff). If you experience a death during this time, please rest assured knowing that we will continue to serve your family to the best of our ability. Our funeral directors are available 24/7 to discuss service options available to you during this time.
Thank you for your understanding as we all work to move safely and productively through these unprecedented times.
Due to local changes that have been implemented, we can no longer process death certificates in- person and must rely on standard postal services. Please expect delays in obtaining certified copies.
Understandably, all of the information and conversation regarding the novel coronavirus (COVID-19) has caused an incredible amount of stress and anxiety within our community. All of us at Woodlawn Funeral Home are working hard to meet the challenges presented by the spread of the virus. We care deeply about the health and safety of our staff and those that we serve. While we are striving to continue to serve the families that have entrusted their loved ones to our care, the health and safety of all involved is paramount.
We are following the recommendations of the Center for Disease Control (CDC), the NC Board of Funeral Service (NCBFS) and the National Funeral Directors Association (NFDA). In addition, we must follow requirements imposed by state and local authorities as they relate to this virus and the services that we provide. This includes taking any and all necessary precautions to reduce risk of exposure to the virus while visiting our facility.
In the interest of protecting the well-being and safety of our staff and our client families; and to be in compliance with state and local requirements concerning public gatherings, we will be scheduling services that will be limited to immediate family members and close friends only. Public services and visitations will not be scheduled at this time. Although not immediately available, we are currently pursuing options to be able to remotely broadcast services via the Internet. We apologize for any inconvenience and understand that these decisions compound what is already an emotional and stressful situation. We remain committed to work with our families to plan meaningful services to remember a life well-lived. Please know that as this situation evolves, additional changes in the way we serve our families may be necessary for the protection of our staff, our client families and members of the community who may be most vulnerable to this virus.
If you will be in attendance for a private service for a close family member or friend, please consider the following:
•Wash your hands frequently with soap and warm water for a minimum of 20 seconds;
•Use hand sanitizer (of at least 60% alcohol) when hand washing is not immediately available;
•Refrain from touching any part of your face with unwashed hands;
•Minimize or eliminate physical contact with others;
•If you are not feeling well or have come into contact with someone who is sick, please do not attend the visitation or funeral service;
•If you have recently traveled outside of the United States or to areas within the United States that have sustained community transmission of the virus, please do not attend the visitation or funeral services.
During this difficult time, please consider leaving a condolence message for family and friends on our website (www.woodlawnfuneral.org). If you wish to send a more personal message (one you do not wish to make public) to one of our families, you may send the message to our email (email@example.com). We will provide that message to the family.
If you experience a death during this time, please rest assured knowing that we will continue to serve your family to the best of our ability. Our funeral directors are available 24/7 to discuss service options available to you during this time.